Shipping policy
Shipping Policy
Order Processing
All orders are processed within 2–5 business days after your order has been placed. Orders are not processed, shipped, or delivered on weekends or public holidays.
Because some of our products are produced and shipped through trusted fulfillment partners, processing times may occasionally vary depending on product availability and demand.
If we experience a high volume of orders, processing may take slightly longer. If there will be a significant delay in shipping your order, we will notify you via email.
Shipping Times
Once your order has been processed and dispatched, delivery typically takes:
Estimated Delivery Time:
7–12 business days
Most customers receive their orders in approximately 10 days, but delivery times may vary depending on:
-
Your location
-
Customs processing (for international orders)
-
Carrier delays
-
Seasonal demand
Please note that delivery times are estimates and not guaranteed.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. Tracking information may take 2–5 days to update after your order has been dispatched.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. From time to time we may offer free shipping promotions.
Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping information, please contact us immediately at:
We will do our best to update the address if the order has not yet been processed.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control. However, if your order appears to be lost or significantly delayed, please contact us and we will assist you in resolving the issue.
Contact Us
If you have any questions about your order or shipping, please contact us at:
Email: admin@realdisciples.co.uk